Entries in Techniques (6)

If you were King or Queen…Brainstorming Technique

crown jeweled.jpgIt might seem odd to think of Kings and Queens on a site dedicated to business culture, but imagining no limitations is an excellent technique for brainstorming breakthroughs. I give people magic wands to change their lives, but when it comes to running a nation, imagining being a King or Queen gives people the feeling of absolute power over courts, legislators, and bureaucracies. If you could run your country, with absolute, and hopefully benign, power, what would you do?

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Posted on Saturday, March 18, 2006 at 12:52PM by Registered CommenterMichael Cushman in , | Comments2 Comments

Reflect and Maintain Perspective

It’s easy for leaders to get caught in the nets of minutia. Every six months is an excellent interval for rising above the shore and focusing your gaze on the horizon.

Lots to ponder.jpgThe data from a Culture Tune UpTM provides an accurate perceptual reflection. That’s right, “accurate perceptions”.

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Posted on Tuesday, February 21, 2006 at 07:20PM by Registered CommenterMichael Cushman in , | CommentsPost a Comment

Slice and Dice for Insight

Cultural variables are interdependent.  An organization is a fruit salad of systems, structures, processes, beliefs, values, attitudes, and capabilities. Here is an example of a client’s summary results. 

 

 

Summary Spider graph.jpgThe Engaging ChangeTM survey results are summarized in eight areas.  The survey actually collects information on the 17 variables known to affect financial results.  About 50 multiple choice questions provide the raw data.  Of course, statistically verifiably bad data is removed  After viewing the summary, we dive down into the details, where there are weaknesses.  I prefer to work through top down, then bottom up.  In other words, I see the big picture from the 8 areas, and then look at the summaries of all the individual questions.  I then look at different combinations of questions, the 17 variables, to look for interesting patterns that aid my understanding of the organization. 

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Posted on Thursday, January 26, 2006 at 10:26AM by Registered CommenterMichael Cushman in , | CommentsPost a Comment

Gather Facts

shore.jpgAll participants need to know you want their help, so it’s best to think of this as a project, beginning with a launch meeting.  What do you say?  Tell them the story about to unfold.  What will they experience, in what order, to create what result.  For example,

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Posted on Tuesday, January 10, 2006 at 11:07PM by Registered CommenterMichael Cushman in , | CommentsPost a Comment

Plan Your Journey

road plan.gifNeither individuals nor groups can make intelligent decisions without a foundation of facts. There are many variables of culture that affect revenue, costs, profits, employee loyalty, customer satisfaction, rate of return, and shareholders’ value. The idea is to collect data within your organization (team, group, division, function, enterprise) on these cultural variables to form a baseline, a starting point, for initiating improvement.

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Posted on Friday, January 6, 2006 at 11:02PM by Registered CommenterMichael Cushman in , | CommentsPost a Comment
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