Entries in Culture (19)
Ideal Values for an Exceptional IT Environment?
Q: What are the shared values that the company or team have in an inspired IT environment?
Similarly, what are the behaviors or conditions that threatened this environment?
NG
IT Strategy & Globalization Professional in the Auto Industry
A: Dear NG:
The right culture fits the economic footprint of the business. Values need to match the context (how the company competes). There are no universal values of great companies or IT environments.
Sure, that’s not what you usually read in business books, but what you usually hear doesn’t work well either.
See if you agree with these examples...
Flying High, Going Low.
People learn vicariously. Remember, babies learn language by watching lips, observing adult reaching behavior and listening to the sounds from our mouths. It’s an amazing feat. Then society sends children to school to make them dumb, but that’s another story.
Adults also learn vicariously. You would think leaders would know that. Leaders model behavior for everyone they lead. The lack of awareness on the part of unscrupulous leaders, or let’s say insensitive leaders, provides observers with frequent comic relief.
Michael Cushman
in Trends, Culture, Leadership
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“Don’t have any Secrets”: Opening up a Culture
Frontier Example
Secrets of success were shared at last week’s Colorado Business Show, so it sounds like odd advice not to have any secrets. Those are the words of Frontier Airlines chairman Sam Addoms. “The effects are rather stunning. You eliminate the ruling class of an organization.” The ruling class holds power by withholding information. In addition, you eliminate the need for the “the CIA”.
Michael Cushman
in Examples, Culture, Leadership
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What’s the Problem? System or People?
System or People
This is a true story and a great example of the challenges of change leadership.
A large insurance company that had grown by M&A was experiencing new levels of competition. In the past, customers were loyal to a provider for many years. Now commercial customers are shopping for new providers each renewal period. Revenues and profits are dropping. Further, there’s a perceived need for a major software application upgrade (in the $40-to-100 million range) for the healthcare insurance division. Should the company change systems at this time? Read and ponder for yourself.
Michael Cushman
in Examples, Mechanistic Solutions, Culture
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What do Hummingbirds Brains have to do with Business Culture?
A recent study of the learning capabilities of the hummingbird is an example of the hidden talents that all creatures have for navigating and surviving in their environment. How do humans create and transmit business culture to one another? Part of the answer is illustrated by the memory prowess of the hummingbird.
Michael Cushman
in Learning, Culture
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