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“Michael’s Nonverbal Leadership ideas have permanently rewired the way I see the world.”

Dr. Thomas Frey, DaVinci Institute

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Friday
31Mar

Revolutionizing Online Resume and Recruiting Services

revolution american.jpgResume services, HR recruiting, and job boards, are broken.  We need a new approach.  Here it is: create an Employment History Bureau, like a credit bureau, with additional features similar to Linkedin, a Google search, and more. No more resumes!  No more job applications!  Read on if you are ready for a revolution...

Keywords: Change Leadership, Future of Recruiting, Future of HR, Future of Job Search, Future of Business Culture

Let’s start with some of the problems.

From the employer point of view:

  • Most resumes contain exaggerations; many contain materially false claims regarding education, job titles, and experiences
  • 30% of the Fortune 500 companies give pre-employment screening tests. The same person can take multiple tests. The duplication is a waste of money and time
  • Small firms can’t afford to give the same tests
  • Checking referrals and doing criminal checks adds additional costs that are duplicated by every firm
  • Referrals are often friends or biased in favor of the candidate
  • The average job posting gets 300 to 500 replies

From the employee point of view:

  • Every job site requires a profile and posting of a resume
  • Lots of unwanted emails are sent “work-from-home” and other marketing spam companies
  • Every job site requires building a job search agent
  • Most large companies require a person to fill out their specific online form to apply for a job
  • A person can take multiple personality / job fit screening tests
  • An honest person often is passed over for someone who exaggerates
  • Referrals can feel overused
  • A person cannot see what firm or recruiter looked at his or her resume
  • Search agents don’t match resume to job postings (no scoring capability)
  • No feedback from sent resumes
  • The candidate doesn’t know the market salary rate for the job
  • Networks like Linkedin are sometimes abused by people who link to anyone

Credit bureaus aren’t perfect. They do however, provide a useful service. They validate a person’s credit history.

Imagine a similar service that validates a person’s work and education history.

Employers would pay for a service that improves the accuracy and reliability of data.

Not only would degrees and class ranks be validated, but also the dates of employment, job titles, skills and accomplishments. As for the later, the name of the person who validated the data would be noted. Add in verification of certifications and awards.

Next include pre-employment screening tests.

Interests and aptitude would be measured and stored with your profile. BTW, these tests add value to the test taker, who becomes more aware of their strengths and weaknesses and learns what types of work will lead to success and happiness and cause the least amount of stress.

Now throw in Linkedin capabilities.

Your network is built and validated almost automatically as your life progresses. I recently linked to a former colleague who had over 2,500 connections. I doubt he really knows that many people well. Having a system that validates contacts would greatly improve the trust, validity, and value of the network. BTW, the links could have attributes, such as the circumstances, the length of time it’s existed, and the strength of the connection.

Finally, add other links, such as to patents, articles, blogs, books, sample work products to complete the picture.

Yes, it raises concerns. Privacy is one. It would have to be protected and controlled. The person could choose to hide their personal information and choose under what circumstances they wished to be contacted by potential employers.

Another concern is accuracy. If data is wrong, you could petition to change it. If the bureau doesn’t change it, then you would be free to sue them if you can prove you are right.

What if you wanted to change careers? No problem. Go back to school, get a certificate, or find someone in your network that can help you switch careers.

Now think of the advantages.

Your resume is in one place. It grows as you live your life. You can turn on your profile when you want to be found. Only the employers with the best fit contact you. You can see the going pay rate for people with similar profiles. Your profile is much more complete and indicative of who you are: education, experiences, skills, personality, interests, aptitudes, links to work products and links to your network.

Most of the frauds and cheats would be discovered and their inaccuracies removed. That’s good for everyone.

Since all the data is pre-validated, the search-to-hire lifecycle would be shortened significantly. There’s no need for security, background, and referral checks.

Summary:

Resumes today don’t come close to capturing the richness and depth of people. The Employment History Bureau would change that. Both employers and employees will be able to finding good matches and avoid bad ones, quickly and inexpensively.

declaration of independence.jpgBTW, once a company chooses to build this database, there’s little that can be done to stop it. No one asked your permission to keep your credit history. No one is going to ask your permission to keep your employment history. Once someone builds it the rest is history.  I'm looking forward to a resume revolution.

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Engaging%20Guru%20head%20300x.jpgMichael Cushman, The Engaging Guru, wants you to master enrolling others in your truth, get the goodies of life, and change the world.  www.engagingchange.com


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Reader Comments (5)

What a great idea! Having been in ”job search mode” for over two years and applying for over 200 positions AND paying (a lot of money) for a “service” that has so far done nothing but look at my resume and give me a template for tracking those 200 applications and interviewing ad-nausea- I am ready. How do I sign up!?


March 31, 2006 | Unregistered CommenterLucinda
I would also like to know how we can get something like this put together or moving in a direction of actually manifesting.

I think it is a wonderful idea. Not only have I been dissatisfied with the response level of my application process, I am beginning to realize how inept our public servants (a.k.a. our government) are at providing the necessary services people need. Is our government unable to keep up with its people? I think so.

So how can we get people together on this? What do we do with all the companies like Monster.com who have already created huge directories full of resumés? How can they be involved? Would they be interested in giving up their profits? How do they even make profits?

How would we fund such a project?

Thank you for putting this out there...
April 10, 2006 | Unregistered CommenterMichael Brown
Hi Michael B

Thanks for your comments. Good old capitalism will jumpstart this. The owners of the data sell access to potential employers. I'll write a blog entry cover your questions. In the meantime, send as many friend as possible to read the blog and let's create buzz!

Michael C
April 11, 2006 | Unregistered CommenterMichael Cushman
I disagree with your premise, Michael. I don't think credit bureaus perform a useful service. I do concur with your last paragraph, though, that no one asked my permission to collect and keep information about me. Read the 4th Amendment to the US Constitution closely, carefully, and fully, and tell me if you really think this stuff is even legal, if not grossly unethical and immoral.

The software credit bureaus use is brain-dead. And it damages people. The software online job websites use is even worse. And you didn't mention that many employers now use it to hide from applicants - try talking to a real person anymore about a real job; they'll send you to their brain-dead websites and refuse to talk to you otherwise.

It's your precious capitalism that we have to thank for all this. And my precious technology.

I have a Ph.D. in Computer Science. A real one. In now 5 years, I've never gotten an interview from a jobs website. Not only are employers who use this crap getting scammed, but real people can't apply for real jobs anymore.

I have crossed paths, though, with businesses that use applicant information they've collected from online sources to look like they have employees they don't, e.g., for government contract proposals and the like.

Dare I suggest that capitalism and technology are idols to you, Michael. Neither is that to me. Take off your rose-colored glasses, if you dare, and see the world as it really is.

You should consider, among other things, that when technology is used to make businesses more productive, all else being equal, it makes people less valuable (in
economic terms, as in labor/marginal theories of value). Do the math. In truth, I think a lot of "employers" are using this nonsense to justify their purported failures to find good people, when in fact, they don't want good people at all; they want cheap people, and better machines to displace even the cheap people they might already have.

Beware, though. The devaluation of labor by technology is an across-the-board effect. Your precious capitalism has no answer for this effect.

Maybe you should think about this a bit more. Once you dispense with your idol worship, that is; you'd be wasting your time trying to think fully and objectively about the issues until then.
April 12, 2006 | Unregistered CommenterJohn
Thanks John.

Thanks for writing a long reply, thanks for your disapproval.

I agree credit bureaus can do better. I agree what’s good for business isn’t necessarily good for people. This is where we need to do better, let’s get business out of buying politicians and have people reclaim their right to representation.

Funny what you said about the idol of capitalism.

I once was a member of URPE, the Union of Radical Political Economists. We tried to rethink capitalism, but we failed. What's your alternative? If you can invent a better system, that would be fabulous. Sign me up.

John, I make my living helping companies create great places to work where people find meaning, feel appreciated, and use their strengths to make the world better. It’s possible to live in a world of markets, enjoy life, and make the future better. It's not an either/or world in my opinion, John.

BTW, your difficulty finding work through HR and job boards makes the point that the current system is badly broken. We couldn’t be more in agreement.

What I find interesting about capitalism, John, is the shift from financial capital to intellectual capital. People aren’t becoming devalued in my view, but appreciated. In addition, for the first time in human history, more people live above poverty than below it. Most people are educated, most can read and write. The lifespan of people on earth has double in the last 200 years, after almost no change in the previous 200,000 years. We haven’t had a major war on earth in 60 years. I don’t think it’s all that bad to be alive in 2006, John.

One final thought John. I might be able to dramatically change your life. Email or phone me directly if you wish to discuss it.

Take care.
April 12, 2006 | Unregistered CommenterMichael Cushman

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